Returns Policy
Goods ordered on line can be returned by the customer for exchange or refund of the product price no questions asked within 28 days so long as the product has not been used and remains in a saleable condition.
It is recommended that the customer uses a recorded delivery method as we cannot accept responsibility for goods whilst in transit. Please retain proof of delivery.
Please click HERE to print the Web Sales Order Returns note. Please enclose a completed copy with your returns to help us process your return promptly
Returns Address:
Keystone Castor Company
Unit 1 St Andrews Trading Estate
111 Great Barr Street
Birmingham
B9 4BB
Order Delivery
Delivery Charges (2-3 day service – Please contact us for express next day delivery)
Prices Shown as Excluding VAT
| Price Brackets | Delivery Charge |
| £0.00 – £40.00 | £8.00 |
| £40.01 – £80.00 | £5.50 |
| £80 + | Free Delivery |
98% of orders placed before 3:30pm Monday – Friday (excluding public holidays) will be dispatched the same day. Orders placed online are despatched on a standard 2 to 3 working days service and will be delivered. Deliveries are not made on the weekend or a public holiday.
